Our Services

leading specialist private ambulance service located in the South East of England,
with bases near Gatwick and Heathrow. Our highly trained dedicated staff are always on call
to ensure that we are ‘A Service you can Trust’.

999 Frontline

Platinum Ambulance Service is an NHS approved 999 Frontline Ambulance Service and Patient Transport provider and our team are specialists in providing pre-hospital care. Our frontline services involve our qualified team of Paramedics, Technicians, and medical support staff, delivering emergency service response 24-hours a day, 365 days a year to NHS Trusts as well as a dedicated daily service to many Hospital Trusts.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: info@platinumambulance.com

Patient Transport

Our daily Patient Transport Services (PTS) see our trained team of Ambulance Care Assistants working for NHS Trusts to support them in transporting patients to and from their hospital appointments and, when required, helping patients to settle back home following appointments or a stay in hospital. Collecting patients and taking them to care homes or hospices and at times giving patients the correct care and support to help them move from upstairs to downstairs in their own homes.

In addition to working with NHS Trusts, our PTS team also operate a daily transport service for private individual clients and/or insurance companies. This covers services such as global repatriation to any UK destination, home support as well as care home, hospital, and healthcare facility transfers.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: ptsbookings@platinumambulance.com. Alternatively, please complete our Patient Transport Services Enquiry form.

Emergency Repatriation

Illness or injury when abroad can be a very worrying time. Our team will listen to your specific needs and plan the service we offer to meet those needs, utilising our extensive fleet of specialised vehicles and equipment to provide a solution to ensure your journey will be comfortable and reliable. We have worked with many private individuals and major insurance companies to support them with global repatriation. This includes regular trips between Europe and the UK to any UK destination as well as transfers from all UK airports to hospitals and other locations nationwide.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: info@platinumambulance.com

Event Support

Working across the private, corporate and charity sectors, our team has extensive experience of providing event medical support from small personal events for just 100 people to major events attended by thousands. Our unique fleet of vehicles and equipment means that we can provide tailored solutions for any events both in urban and rural environments.

Our specialist medical team means that we can provide fully qualified and registered First Responders, Ambulance Technicians, Paramedics, Nurses and Doctors. We can also incorporate these into a full multidisciplinary team, to support your individual requirements.

Recent events we have supported include the 2021 Polo season, Marathons, Mud Runs and Cycling Events,

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: info@platinumambulance.com

Private & VIP Clients

At Platinum Ambulance you can be assured of a fully confidential service at all times. We work with a number of VIP clients to provide medical support and assistance, which can also include medical close protection.

Our specialist medical team means that we can provide fully qualified and registered First Responders, We operate an extensive fleet of fully equipped specialised marked and unmarked vehicles to enable us to support the specific needs of our clients.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: info@platinumambulance.com

TV, Film and Music Sector

Our team of trained staff have extensive experience of working with production companies across the TV, Advertising, Film, Music and Event Sectors. We are able to provide a range of on location services including set medics to support individual requirements.

Our specialist medical team means that we can provide fully qualified Set-Medics including First Aiders, Technicians and Paramedics, or incorporate these into a full multidisciplinary team, to support your individual requirements.

We are also an approved Covid-19 testing company and work closely with production companies to provide both pre-production and on-set testing services.,

Our unique fleet of fully equipped vehicles, which includes 4 x 4’s means that we can provide tailored solutions for any location both in urban and rural environments.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.

To find out more, please call us on +44 (0)1403 299920 and select option 1, or email: info@platinumambulance.com

Training Services

We provide a variety of training courses and are a Qualsafe and ORMS approved training centre. We carry out First Response Emergency Care (FREC) Level 3 and Level 4 training courses.

As an independent Ambulance company we undergo regular thorough inspections and approval processes which are carried out by both the Care Quality Commission and the NHS Trusts that we work with, all of which expect an extremely high standard. Part of this process is to check the training records of all our medical staff to ensure they meet the requirements of the NHS, process and procedure checks as well as vehicle and equipment inspections including our cleaning and maintenance regimes.


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